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CASE STUDY

Supplier quality audits

Validated global supplier audit compliance partnership

BEPC unified supplier audit planning, scheduling, execution, and reporting through one validated shared database and a trained global auditor bench, harmonizing compliance across multiple customer organizations.

Industry
Medical Devices / Pharma
Service
Supplier Quality Audits
Project type
Supplier qualification and requalification audit support
Geography
Worldwide
Related services
Supplier Quality Audits
Validated global supplier audit compliance partnership

20+standards

Customer, regulatory, and international standards covered

Part 11

Validated 21 CFR Part 11 compliant audit database

8regions

USA, China, Japan, Europe, Israel, Brazil, Mexico, Costa Rica

The challenge

The customer landscape required one centralized and harmonized supplier-audit process across multiple organizations, geographies, and standards, with consistent communication, timely scheduling, and compliant reporting.

Objectives

  • Create a customer-based supplier audit database as the shared communication and execution tool
  • Support audits with trained auditors against customer, regulatory, and international standards
  • Improve audit report accuracy and compliance traceability
  • Enable timely global scheduling and completion of supplier audits

BEPC's role

BEPC created, validated, and operated the supplier audit database; identified and trained auditors; coordinated customer-supplier scheduling; and supported continuous process improvement for data quality and reporting.

Scope & approach

Build and validate a shared supplier-audit database across locations and sister-company suppliers
Populate supplier records and maintain required audit profile and criticality fields
Coordinate cross-functional teams for scheduling, readiness, and audit execution
Train or onboard qualified auditors aligned to applicable standards
Provide guidance to continuously improve the audit process and reporting

A single validated system of record plus trained auditors created a common audit workflow across organizations, reducing fragmentation and improving global consistency, timeliness, and compliance evidence.

Outcomes

The database and support model were implemented across customer organizations and supplier locations, producing a more consistent, timely, and compliant global audit-management process with qualified auditors.

Metric

Database model (Figure 1)

Baseline

Fragmented records across organizations

Result

One validated shared supplier-audit database

Change

Harmonized record structure

Why it matters

Each record tracks supplier profile, QMS audit record, supplier ID, location, region, supplier type, criticality, and audit type

Metric

Standards coverage

Baseline

Different requirements by customer and region

Result

20+ standards supported

Change

Unified compliance execution

Why it matters

Audits executed against customer, FDA, ISO, MDSAP, EU MDR, and regional requirements

Metric

Audit execution model

Baseline

Decentralized planning and communication

Result

Centralized scheduling and completion support

Change

Faster and more consistent execution

Why it matters

One communication channel aligned customer teams, suppliers, and auditors

Visual evidence

Quality professional auditing medical manufacturing materials in a regulated facility
Supplier-quality field execution supported by a unified global compliance model.
Supplier audit database example showing tracked fields for global compliance management
Example supplier-audit database structure used to standardize records and communication.

Trust & references

Pairing a validated audit database with trained auditors let us move from fragmented local practices to one global, compliant supplier-audit process.

Supplier Quality Program Leader - Regulated organization (name withheld)

Partners & standards

Supplier Quality Audits21 CFR Part 11ISO and cGMP frameworksMDSAP and regional standardsCentralized audit compliance management

Last reviewed: July 2026

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