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CASE STUDY

Supplier quality audits

Building a global supplier-audit compliance partnership

BEPC helped create and manage a centralized supplier-audit database and auditor support model to harmonize audit planning, communication, and execution across global regulated operations.

Industry
Medical Devices / Pharma
Service
Supplier Quality Audits
Project type
Supplier audit management and compliance support
Geography
Worldwide
Related services
Supplier Quality Audits
Building a global supplier-audit compliance partnership

Global

Supplier audit process harmonized across regions

ISO

Audit model aligned to international quality standards

MDSAP

Regulatory expectations supported through trained auditors

The challenge

The client needed a centralized and harmonized supplier-audit process across multiple organizations, supported by a shared communication database and trained auditors who could meet customer, regulatory, and international quality requirements.

Objectives

  • Create a customer-based supplier-audit database management system
  • Support audits against customer, regulatory, and international standards
  • Provide accurate and compliant audit reports
  • Maintain timely communication across multiple customer organizations

BEPC's role

BEPC created, managed, supported, and updated the supplier-audit database tool; identified and trained auditors; and worked with suppliers to schedule and complete audits.

Scope & approach

Captured database requirements and implemented supplier-audit data structures
Validated and populated the shared database across customer locations and sister-company suppliers
Coordinated cross-functional knowledge transfer and process readiness
Supported process ramp-up while maintaining quality, regulatory, and continuity requirements

The partnership model combined a shared database, trained supplier auditors, cross-functional coordination, and standard-driven audit execution to improve visibility and control across the supplier audit lifecycle.

Outcomes

The supplier-audit database and support model were implemented across supplier companies, locations, and customer organizations, creating a more consistent audit-management process with trained or hired qualified supplier auditors.

Metric

Audit process governance

Baseline

Multiple organizations and supplier locations

Result

Centralized supplier-audit database

Change

Harmonized management model

Why it matters

Improves communication and process control

Metric

Auditor readiness

Baseline

Audit support needed across standards

Result

Qualified auditors identified, trained, or hired

Change

Auditor support model established

Why it matters

Supports compliant audit execution

Metric

Standards coverage

Baseline

Customer, regulatory, and international audit requirements

Result

ISO, cGMP, MDSAP, and related standards supported

Change

Broader compliance alignment

Why it matters

Helps audits meet regulated-market expectations

Visual evidence

Global supplier quality audit dashboard with anonymized compliance data
Global supplier quality audit dashboard representing shared compliance database operations.
Global supplier audit standards coverage dashboard with anonymized regions and metrics
Standards-coverage visual for global supplier-audit compliance alignment.

Trust & references

BEPC built the audit database, trained the auditors, and worked directly with our suppliers to get audits scheduled and done. What we gained is a consistent, global audit-management process instead of a patchwork of local practices.

Global Supplier Quality Leader - Regulated medical-device and pharma organization (name withheld)

Partners & standards

ISOcGMPMDSAPISO 1348521 CFR 820EU MDRSupplier audit management

Last reviewed: July 2026

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